Channel Islands / Al Merrick High 5 - Turquoise

Here at Down The Line Surf Co. we try to provide our customers with the best possible value. As part of that mission we’ll strive to match our competitor’s prices, providing…

• The product in question is identical to the one we’re selling
• The product is the same size and is in stock on the competitor's website
• The total price includes shipping
• The alternative retailer has a website we can check
• The alternative retailer is shipping from inside of the EU
• The price has not been reduced due to a promotion or sale on a competitor's website

If you spot a better price either email us at info@downthelinesurf.co.uk or phone 01736 757025.

Not happy with your product? No problem at all!

You can return the product up to 30 days after purchase for a no quibble replacement or refund. Simply drop us an email at info@downthelinesurf.co.uk if you have any queries or a replacement request. If you would like a refund, simply return the item/s to us here at :-

Down the Line Surf Co
Market Square Arcade
Hayle
Cornwall
TR27 4EA

Using your order number as the returns number

For our full terms and conditions, have a look right here

Terms and Conditions.

We stock the largest range of surfboards in the country. However if you can't find what you're looking for then why not get one made just for you, exactly how you want it?

We offer a custom order service on any Channel Islands, Lost, Pukas and Christenson* surfboards. We are the only AAA account holder in the UK for these boards. What does that mean to you? Well, it means that all of our custom boards are ordered and made under highest priority, which means less waiting time for you. We have the fastest turn around of any shop in the country, with an estimated board completion time of 4-5 weeks*.

You can customise the board any way you want. You decide on:-

• Fin set-up: single fin, fixed twin-keels, 2+1, thruster, quad, 5 fin, whatever... It's your call!
• Fin system: Futures, FCS or FCS II or fixed
• Logo colour and placement (logo colour subject to availability)
• Width and thickness from stock dimensions -  tweak the measurements according to requirements
• Whether to have carbon strips and/or tail patches
• Glassing: Go heavier or lighter to suit your needs

We also offer a bespoke board ordering service for Bing, and Canvas surfboards. These boards will take longer as they are hand shaped and finished in California before being shipped (like actually on a boat dude!). As a rough guide we bring boards in from California 2-3 times a year, but it's best to contact us for the current import status.

Going to the other side of the world, we take custom orders on JS,DHD and Vouch surfboards. These boards are built at the respective factories in Australia and sent over along with our stock orders.. Again, 2 - 3 times a year.

Some customisations will of course incur an additional fee, ie.sprays, carbon etc.. in which case we'll advise.

If you want to place a custom order, or just want to have a chat to find out more, give us a call on +44 (0)1736 757025 or drop us an email. 

When we've agreed on exactly what you want, and you're ready to place an order, we'll need a £100 deposit to secure your board until the joyful day if arrives... bringing with it 4-6ft waves and offshore winds....just like every time you buy a new board... right?

*4-5 weeks is an average time for completion. However we cannot be responsible for delays beyond our control (transport, force majeure, etc.). We will however contact you if we have any information regarding the unlikely event that your board will not be made and returned in an agreed time period. Christenson surfboards take up to 10 weeks for completion.