Delivery charges

 NOTE: if you do not see your country listed please contact the shop, and we can provide a quote for you.

Delivery Policies:

• Generally, goods ordered before 2pm will be shipped on the same day (Mon-Fri)
• All surfboards and bodyboards destined for the UK mainland are sent via TNT courier via  Express Service, which is the fastest service and normally Next Working Day UK delivery*
  
• Wetsuits and other large items destined for the UK are sent via DPD, using their next next day service
• Small goods within the UK are sent via Royal Mail First Class signed for service (1-3 days)
• After dispatch, we will send you a tracking code to enable you to fully track your package
• Deliveries are made Monday-Friday between 9-5pm
• Orders made after 1pm are normally dispatched the following day
• For International Delivery we use the same couriers as above
• Deliveries on National Holidays, Saturdays and Sundays are not available
• Orders processed after 1pm on Friday will not be dispatched until the following Monday (or Tuesday when a Bank Holiday falls on a Monday).
• The following postcodes are classified as Scottish Highlands for billing purposes:    IV all postcodes, KW1-14,PA34,PA37-39,PH19-40,PH49-50,PH41 Sector 4
• Click & Collect In Store: To pay for and reserve an item for collection in store, please select "Collect In Store" as the delivery method at checkout. We will hold the item for you and will be in contact to arrange a convenient time for you to come in the shop and collect.

In the event of extreme weather condition or circumstances out of our control, we cannot be held responsible for your order not arriving the next working day. However we will make every effort for your order to get to you as soon as possible.

In the event an item is out of stock, we will contact you and arrange to either dispatch the goods as soon as possible, provide an alternative item, or refund the item as appropriate.

COVID-19 Notice - TNT are experiencing some delays in their UK deliveries, so some UK mainland surfboard deliveries are experiencing a 24 delay in reachng their destination.

*Although we make every effort to ensure next day delivery service to the UK mainland, some areas may not be applicable for next day delivery due to remote location, (eg. Scottish Highlands)